Personal Assistant and Secretary courses in London, UK

Target audience

LBTC’s Personal Assistant and Secretary courses are targeted at personal assistants, secretaries and administrative staff.

Modules

These courses covers: office organisation; office administration; office forms; records management; office stationery and supplies; communication management; management reporting; work improvement and work measurement; secretarial services; and control of office costs.

Learning outcomes

Upon completion of LBTC’s personal assistant and secretary courses, you will be able to understand: organisation as one of the fundamental functions of management; the functions, nature and scope of office activities; how to use forms to assist in the fundamental functions of receiving, recording, arranging and giving information in the office; the management of the vast bulk of correspondence and other documents which are created, received and stored in any business office; how to control the large variety of stationery and other articles related to the day-to-day work of a modern office; communication as one of the fundamental functions of an office, and a process essential for all forms of business; how to prepare reports as a summary of information; the techniques aimed at increasing efficiency and productivity; the requirement of secretarial and clerical services for efficient administration; and how to ensure all office expenses incurred are productive.

Upon successful completion of the course, participants will also receive an accredited LBTC certificate.

LBTC is the UK’s premier business and management training service provider, offering over 500 management courses.